Mission Statement
To be amongst the top three Banks in US by November 2021, based on all key performance indicators: deposits, fees, quality of loan book, cost to income ratio, and anchored on three key pillars –
Our people
Our service and processes, and
Return to stakeholders.
Our Value
Headed to Exceed Expectations (Can-Do Attitude)
Customers: We are headed to surpass your desires.
Processes: Our drive pushes each part of our business.
Employees: We are headed to construct our association with our commitments.
Community: We realize that the force of our drive can move our locale.
Uprightness
Customers: Our clients esteem our uprightness.
Processes: We approach each part of our work with the best expectations of uprightness.
Employees: We perceive the estimation of one another's commitments and realize that we cooperate to frame an essential entirety.
Community: We realize we are vital to our locale and we assume this liability seriously.
Energetic to Serve
Customers: We realize that we exist to serve our clients.
Processes: Our innovation helps our procedures which serve our association extensively.
Employees: We realize that by serving each other readily, we assemble ourselves.
Community: We see no contrast among ourselves and the network we serve.